QUESTIONS
Frequently asked
The deeper cut — including the technical bits. Still stuck? The team’s one message away.
Getting started
- 10–15 clear photos. Front, three-quarter, and side angles. No sunglasses, no hats, no other people in frame. Takes about two minutes on your phone.
- Good light, a variety of expressions and angles, and only you in the shot. Avoid heavy filters, group photos, and very old pictures — the model learns whatever it sees.
- Most packs land within 48 hours, many in under 24. You get an email and an in-app notification the moment it’s ready.
Quality & results
- Yes — similarity sits around 97%. Every pack is human-reviewed before delivery. If a pack drops below 90%, we re-shoot it for free, no questions.
- Tell us — we’ll re-run the pack or adjust the prompt. There’s also a 7-day money-back guarantee on any plan.
- Yes. Pick a curated pack or describe your own scene, wardrobe, and mood. Custom prompts are available on every plan.
Privacy & safety
- Yes. Reference photos are deleted after training. Trained models and generated shoots are encrypted at rest, never used to train shared models, and you can delete everything from your account at any time.
- No. Aurafy is SFW by default. No nudity, no fictional personas, no explicit content. Safer for posting, better for the platform.
- Only with their consent. You must have the right to use every photo you upload — see our Acceptable Use policy.
Billing & licensing
- 7-day money-back guarantee on any plan. Cancel from account settings — no calls, no email loops.
- Personal use is included on every plan. Commercial license is included on Pro / custom plans — use them in ads, brand deals, and your own products.
- Each shoot spends credits from your plan. Unused credits and exact per-pack costs are shown in your account before you generate.
Technical
- Standard JPEG, PNG, HEIC, and WebP from any modern phone or camera. We downscale large files automatically — you don’t need to resize anything first.
- Shoots are delivered at high resolution suitable for social, web, and most print. Exact dimensions are listed on each pack; upscaled variants are available on request.
- Bulk download (ZIP) is available for every shoot. A programmatic API is on the roadmap for custom / business plans — reach out via the contact page if you need it now.
- Aurafy runs in any modern browser on desktop and mobile — recent Chrome, Safari, Firefox, and Edge. No app install required.
- Data is hosted in the EU and encrypted at rest and in transit. Reference photos are removed after training; you can delete your models and shoots permanently at any time.
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